© 2019 Hampshire Broadband Ltd

Wi-Fi connections

Your Fibre Optic Router is a sophisticated, Carrier Class Wi-Fi device capable of supporting multiple devices on both the 2.4Ghz and 5Ghz frequencies. 

While cabled (ethernet) connections will always exceed the performance characteristics of any Wi-Fi device, clearly many devices – particularly smartphones, tablets and Alexa-type devices – do not in themselves have the ability for a hard-wired connection (though in many cases adaptors are available). 

In this introduction to Wi-Fi, we will attempt to answer some of the questions we are asked most frequently with reference to how Wi-Fi works, why the service will always deteriorate (in terms of performance) when compared with wired connections, and give some simple suggestions about how you can make some performance improvements.

Check out our wi-fi introductory video 

For a more detailed discussion of this subject, we refer you to our User guide to Wi-Fi.

We also respond to specific questions in terms of powerline extenders, wireless access points, mesh Wi-Fi connections and mobile connectivity over Wi-Fi in following support topics.