VOIP telephone packages
Vonage Talk UK
Hampshire Community Broadband (HBL) does not include a telephone service with its broadband packages. There are many providers that do supply internet telephone services and you may sign
up to use any one of them. If you do this you will have a separate contract with that supplier for
your telephone service, not with HBL.
If you have a straightforward requirement for a telephone service HBL suggests Vonage to you. Like other Voice Over Internet Protocol (VOIP) telephone suppliers there are a variety of service levels which can be ordered from Vonage for your home or business – see above. For landline calls, all home packages include unlimited calls except for certain non-geographical numbers (084, 087 and 118) which are not included – additional charges will be incurred. For calls to mobiles there are per minute charges (10p for the Talk UK package, 5p for the Premium package) plus a call setup charge (19p). If the majority of the calls you make are to mobiles there is an add-on service – Vonage Premium plus mobile – which includes unlimited calls to UK mobiles. Vonage is not the only VOIP telephone service provider, and you do not have to use them.
To sign up for a Vonage service you can go direct to their website at www.Vonage.co.uk/home/
For more details on ordering a Vonage service click here. Please note that the offer of £50 Amazon Vouchers no longer apply.
Once you have signed up for a Vonage service click here for more details on connecting your new system to the HBL router already installed.
If you have more complicated requirements for your telephone service, such as burglar alarm systems or red button emergency help call systems for the vulnerable, you are advised to continue with your BT landline.
If you have other questions please email: firstname.lastname@example.org or call: 01635 016019